Program Administrator Training Resources

This page contains training resources and educational materials designed to support utility program administrators in advancing their expertise in heat pump program management. Whether you're a new program manager building foundational skills or an experienced administrator seeking to optimize your program or address emerging challenges, these resources offer valuable guidance. Curated by leading industry organizations and government agencies, this collection reflects best practices and insights in utility program administration. 

Association of Energy Services Professionals

  • Onsite Training Courses: Customized in-person training bringing industry experts directly to your organization, covering program design, implementation, evaluation, and technology topics.
  • Self-Paced Online Learning: Flexible online courses allowing utility professionals to learn at their own pace, featuring recorded webinars and on-demand content.
  • Utility Career Map: Interactive tool showing career advancement pathways in the energy services industry, highlighting skills needed for various roles.

American Public Power Association

U.S. Department of Energy

Environmental Protection Agency

ENERGY STAR

EPRI

NYSERDA

Resource Innovation Institute

U.S. Green Building Council

  • Energy Equity: Affordability and Access for All: Training focused on ensuring equitable access to energy efficiency programs and services.
  • Utility of the Future: Course examining utility industry transformation, including changing business models and emerging technologies. 

Looking for resources beyond training, including tools, guides, reports, and other support materials for program administrators?

Visit our expanded resource library: Resource Library