This page contains training resources and educational materials designed to support utility program administrators in advancing their expertise in heat pump program management. Whether you're a new program manager building foundational skills or an experienced administrator seeking to optimize your program or address emerging challenges, these resources offer valuable guidance. Curated by leading industry organizations and government agencies, this collection reflects best practices and insights in utility program administration.
Association of Energy Services Professionals
- Onsite Training Courses: Customized in-person training bringing industry experts directly to your organization, covering program design, implementation, evaluation, and technology topics.
- Self-Paced Online Learning: Flexible online courses allowing utility professionals to learn at their own pace, featuring recorded webinars and on-demand content.
- Utility Career Map: Interactive tool showing career advancement pathways in the energy services industry, highlighting skills needed for various roles.
American Public Power Association
- Energy Efficiency Programs and DER Opportunities: Training course covering energy efficiency program development and distributed energy resource integration for public power utilities.
- Cost of Service & Rate Design Training Series: Comprehensive training series on utility rate structures and cost of service analysis.
U.S. Department of Energy
- Program Design & Customer Experience Overview: Comprehensive guide for residential program design focusing on customer engagement strategies and program planning.
- Contractor Engagement & Workforce Development Guide: Guidelines for developing and maintaining effective contractor networks and workforce development initiatives.
Environmental Protection Agency
- Energy Efficiency Program Best Practices: National Action Plan for Energy Efficiency guide covering proven approaches for program success.
ENERGY STAR
- Utility & Energy Efficiency Program Sponsor Resources: Tools and resources to help utilities leverage ENERGY STAR for energy efficiency goals, including marketing materials and program implementation guides.
EPRI
- Sustainability in the Electric Power Industry 101: Foundational course covering basic concepts of sustainability in electric power generation, transmission, and distribution.
NYSERDA
- Training Provider Resources: Resources for training providers supporting clean energy workforce development initiatives.
Resource Innovation Institute
- Utility Best Practices Guide: Comprehensive guide for utility program development, implementation, and optimization.
U.S. Green Building Council
- Energy Equity: Affordability and Access for All: Training focused on ensuring equitable access to energy efficiency programs and services.
- Utility of the Future: Course examining utility industry transformation, including changing business models and emerging technologies.
Looking for resources beyond training, including tools, guides, reports, and other support materials for program administrators?
Visit our expanded resource library: Resource Library